1. ISO standards respond to a need in the market
ISO does not decide when to develop a new standard, but responds to a request from industry or other stakeholders such as consumer groups. Typically, an industry sector or group communicates the need for a standard to its national member who then contacts ISO. Contact details for national members can be found in the list of members.
2. ISO standards are based on global expert opinion
ISO standards are developed by groups of experts from all over the world, that are part of larger groups called technical committees. These experts negotiate all aspects of the standard, including its scope, key definitions and content. Details can be found in the list of technical committees.
3. ISO standards are developed through a multi-stakeholder process
The technical committees are made up of experts from the relevant industry, but also from consumer associations, academia, NGOs and government. Read more about who develops ISO standards.
4. ISO standards are based on a consensus
Developing ISO standards is a consensus-based approach and comments from all stakeholders are taken into account.